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FileCloud Drive out of space

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Drive must set a size for the virtual drive. If the quota for the user is set to 0 (unlimited), then 15GB is used as default.


If you want to upload larger files you have to adjust the size of the virtual drive.


Please choose one of these two solutions:


1) Setting the drive size manually


1a) set Drive size in local config file 

Edit the file C:\Program Files\FileCloud Drive\service\config.xml in your PC and you will be able to find a similar configuration value in the file.



Please set this to a higher value of 100GB as an example or a value as per your requirement.

If you have a quota set for the user, please add the line  'enablecutomsizewhenserverquota':


Then please make sure you have removed the comment out for this configuration by removing "<!--" and  "-->" from before and after the configuration parameter. Once the changes are saved please restart the FileCloud Drive.


1b) set Drive size in central device management 

This parameter can also be set in the central device management, example:

Please note that
  • this only works if the user quota in the policy is set to unlimited (0)
  • setting the default size in central device management works only with Drive > 23.232.1
2) change user quota 

If the quota for the user is not 0 (unlimited), then this value is used as the size for the virtual drive -> set a high quota instead of unlimited.

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