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Unencrypted Files Detected for Filecloud 23.242

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Original Question

or Issue:

We have an error that the encryption is enabled but some files are not encrypted.  
 
  • Product - FileCloud Server
  • Version - 23.242
  • Platform - Any
Steps to Reproduce:

 

 

Error or Log Message:      a6cd0bff6939f47917db5388c2951241f9103c0734e09154bfd44031f97ffe2b012bbbda859defa7?t=a8e7dafb90bf83dad971ed6cbbdd0868

Defect or

Enhancement Number:

 
Cause: Encrypted Storage checks are failing due to the thumb present in the Database.

Resolution or

Workaround:

  • Check the existing unencrypted files:

     use tonidostoragedb
      db.items.find({storedpath:/.dat/}).count()
      db.items.find({storedpath:/.thumb/}).count()

  • Apply the patch for clearing thumb files (23.242) - FCL-940
  • Remove the thumb files by running the Thumbs Tool for Removing Excessive Thumb Files
Notes:   

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