Summary:
Web Edit or WOPI reconfigure or configuration is failing.
Question/Issue Description:
Web Edit or WOPI configuration is failing or WOPI register or de-register is failing.
Environment Details:
Product - FileCloud Server
Version - Any
Platform - OnPremise
Resolution/Workaround:
When trying to enable Office Online Cloud for WOPI and FileCloud systems that are connected to the Internet but have restricted access via firewall, the URLs or IPs below need to be allowed in the firewall for the WOPI configuration to work.
fcrms.codelathe.com / 45.33.10.248
restyprod.codelathe.com / 45.33.12.181
restyprod2.codelathe.com / 198.58.116.171/ 45.33.115.254
portal.getfilecloud.com / 3.91.128.74
For Office Online Cloud, configuration is possible only for FileCloud licensed instances so the WOPI register or de-register requests need to go via FileCloud's licensing and WOPI relay server.
WOPI configuration also requires a valid SSL installed for FileCloud URL and the Server URL set to "https" under FileCloud Admin Portal>Settings>Server>Server URL for configuring and functioning of WOPI and FileCloud URL should be publicly accessible.