Cron is not running

Original Question

or Issue:

No notifications are running currently. Looks to be all users.

I believe the service/job is not running.

Environment:

• Product - FC on-premise
• Version - 21.3
• Platform - Ubuntu

Defect or

Enhancement Number:

Resolution or

Workaround:

1. Run the following command to install cron.

    

   
   sudo apt-get install cron
   
   

    

2.  

   Check the status of the cron service using the command.

    

   
   service cron status
   
   

3. To edit the cron for the user "www-data"
   
   

crontab -u www-data -e

4. Add the line below on the file. 

*/5 * * * * php /var/www/html/src/Scripts/cron.php

5. Save the file and exit. 

6. To verify the cron.

crontab -l -u www-data

Please wait for one day for the daily cron to run at midnight.