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Domain change in multitenancy

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Original Question

or Issue:

We want to change the domain in the FileCloud URL to match our new company domain.

Environment:

  • Product - FileCloud server
  • Version - All
  • Platform - All
Steps to Reproduce:

Multi-Tenancy Support enabled.

Error or Log Message:

 

Defect or

Enhancement Number:

 
Cause:

The company domain was changed.

Resolution or

Workaround:

  • Update the DNS records of all the tenants.
       
  • Based on SSL termination, the SSL certificate should be updated in the Load Balancer and/or the FileCloud web nodes.
       
  • Update the tenant site URL in the FileCloud superadmin portal.
       
  • Based on SSL termination, add https to Tenant Admin Portal > Settings > Server > Server URL.
       
  • If you're using SSO, FileCloud URLs in the IDP must be changed and IDP metadata re-imported in FileCloud.
        
  • Verify the Host field in your FileCloud licenses and check whether the new domain is included. Otherwise contact FileCloud Support.
       
  • If present, add the new domain to the below flag in cloudconfig.php:
    define("TONIDOCLOUD_ALLOWED_HOSTS", "mydomain.com")
Notes:   

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