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Original Question or Issue: |
Warnings in the FileCloud Admin Portal > Checks tab. |
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Environment: |
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| Steps to Reproduce: |
- Not installing Helper Service. - No internet access in the FileCloud server. |
| Error or Log Message: |
Warning: ---FileCloud Version: 23.241.4.27972 Latest Version Check Failed Warning: ---Helper Service not available (required only if using network shares with NTFS permissions, realtime-indexing, content search etc) Warning: ---Skipping : Could not fetch absolute UTC time, failed to verify if server time is OK |
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Defect or Enhancement Number: |
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| Cause: |
Helper Service is not commonly used in FileCloud, you can ignore the Service not available warning. |
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Resolution or Workaround: |
For the other two warnings to disappear allow FileCloud web nodes to connect to www.filecloud.com via port 443.
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| Notes: |