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Fall back procedure for the FileCloud upgrade

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Original Question

or Issue:

Is there any fall back procedure for the FileCloud upgrade?

Environment:

  • Product - Server
  • Version - All
  • Platform - Windows
Steps to Reproduce:

Upgrade FileCloud using Windows update tool.

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause:

Quick fall back to previous version if Managed storage data and MongoDB databases are left intact and unchanged.

Resolution or

Workaround:

Stop all FileCloud services.

Rename xampp directory to xampp_upgrade.

Rename xampp_YYYYMMDD to xampp.

Start all FileCloud services.

Notes:  Please find below the recommended backup / restore procedure:

FileCloud Backup and Restore - Windows Manual - FileCloud Docs - Server


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