| Original Question or Issue: | After installing FileCloud with the OVF file, unable to login to the server as the root user. | 
| Environment: | 
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| Steps to Reproduce: | Install FileCloud with FileCloud VMWare OVF file and try to access the server as "root" user. | 
| Error or Log Message: | Access denied. | 
| Defect or Enhancement Number: | |
| Cause: | Root login is not allowed on the server. | 
| Resolution or Workaround: | 
 Kindly login to your FileCloud Virtual Machine via SSH with username and password "cloud". Once logged in, please run the below command: 
 # sudo su When the password is prompted, enter the password "cloud". 
 Now, you become the root user and can modify configuration files. 
 
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| Notes: |