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FIleCloud Server Using OCR Reaching 100% CPU

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Original Question

or Issue:

Installed a new dedicated FC(FileCloud) server and as it is used more, we have reoccurring 100% load of CPU on this server.

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any
Steps to Reproduce:

 

Enable OCR on low-memory configuration.

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause: OCR enabled and not enough memory.

Resolution or

Workaround:

  • Disable OCR, if OCR is not needed
  • Alternatively, you can increase the memory of the machine to account for the increased memory usage
Notes:  Setting up Content Search for Documents - FileCloud Docs - Server

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