FileCloud Sync - Proxy change the SSL certificates

Original Question

or Issue:

The login will fail if you run the FileCloud Sync client behind a proxy that changes the SSL chain certificates.

Environment:

• Product - FileCloud Sync
• Version - All
• Platform - Windows

Defect or

Enhancement Number:

SSL inspection by the Proxy.

Resolution or

Workaround:

Please add the chain certificates that the end user sees on his PC when accessing the FileCloud URL via a web browser to the file below:
  
C:\Program Files\FileCloud Sync\service\clientca.pem

Close the FileCloud Sync client from the System Tray and start it again to apply the new configuration.