Summary:
When trying to log in via SSO, it shows the error "An internal error has occurred while processing your request." if FileCloud Sever is behind an IIS reverse proxy.
The issue might happen due to the customer's reverse proxy configuration.
Question/Issue Description:
Getting the error "An internal error has occurred while processing your request" when trying to login via SSO.
Environment Details:
Product - FileCloud Server
Version - Any
Platform - OnPremise
Resolution/Workaround:
Refer to the link here to make changes to the reverse proxy.
Note: This article is a recommendation for fixing the issue. Reverse Proxy configurations don't come under the FileCloud Support scope.