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FileCloud UI is slow after upgrading to latest version

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Original Question

or Issue:

FileCloud UI is slow after upgrading to latest version

Environment:

  • Product - FileCloud Server
  • Version - Any older to the latest versions after 23.x
  • Platform - On-Premise
  • Application - Web Browser
Steps to Reproduce: FileCloud Admin or User Portal UI is slow after upgrading from a version older than 23.x
   

Defect or

Enhancement Number:

 
Cause: Sometimes, severe slowness can be noticed when accessing FileCloud Admin and User portal over a browser if FileCloud Server is installed with Trend Micro Deep Security. Completely disable Trend Micro Deep Security and any related services and check if the slowness is seen again. 
   
Notes:   

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