DataBase Keeps Crashing Due to Security Software

Original Question/Issue:

The database service keeps crashing and have to keep going into the CP console and restart it.

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - Any
• Application - Any

Steps to Reproduce:

Error/Log Message:

{"t":{"$date":"XX"},"s":"F",  "c":"CONTROL",  "id":4757800, "ctx":"ftdc","msg":"Writing fatal message","attr":{"message":"DBException::toString(): FileRenameFailed: Access is denied\nActual exception type: class mongo::error_details::ExceptionForImpl<37,class mongo::AssertionException>\n"}}

Cause:

Anti-virus or security software was stopping the Database.

Resolution/Workaround:

Whitelist the /xampp folder for the Anti-virus or security software.

Notes: