Migrating Filecloud Server to a new Server

Original Question

or Issue:

• Product - FileCloud Server
• Version - Any
• Platform - Windows

Defect or

Enhancement Number:

Resolution or

Workaround:

•  Reviewed the features currently in use on the production environment.

• Stopped all services on the old server except for the database service.

• Took a MongoDB backup using:

  mongodump --out C:\mongodump

• Copied both the MongoDB dump and the FileCloud managed folder path to the new server.

• Restored the MongoDB dump on the newly cloned server.

  mongorestore --noIndexRestore --drop C:\mongodump

• Ensured all FileCloud services are running under the designated service account.

• Verified access to both the user and admin portals (basic upload and download functionality tested).

• Performed a DNS switch/IP routing update to point the production URL to the new cloned server.

• Confirmed that the site is accessible externally and all functionalities are working as expected.

 https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-maintenance/backing-up-and-restoring-filecloud-server/migrating-filecloud-server-to-another-server