There was a problem loading the comments.

MongoDB failing to start on new FileCloud installation

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

Summary:

MongoDB service not starting in a new FileCloud installation. FileCloud versions 23.x or higher requires MongoDB 6.0 and MongoDB 6.0 needs AVX instruction set support.

Question/Issue Description:

Not able to start MongoDB in a fresh FileCloud installation. 

Environment Details:

 

Product - FileCloud Server
Version - > 23.x 
Platform - OnPremise

Resolution/Workaround:

Check whether the host CPU supports AVX instruction set by running the below command.

lscpu | grep -i avx

The output should be as attached in the screenshot.
9960efec1bbf8e40af003fa48dc5e259ca5296253a43778968596a58eca1fa3a1e51e44a33f89d4c?t=be94dbf5377186e6503839a936b9328e

If the host CPU doesn't support AVX, please use a CPU which support AVX, list of CPU's which support AVX can be found in the link here.


Share via

Related Articles


Self-Hosted Help Desk Software by SupportPal
© FileCloud