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Original Question or Issue: |
Network Share creation failed with the error message "Invalid path specified. The path does not exist." |
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Environment: |
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| Steps to Reproduce: |
From the Admin Portal > navigate to Network share > Add > Select network type > Name > Mount type > Mount path
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| Error or Log Message: | Invalid path specified. The path does not exist |
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Defect or Enhancement Number: |
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| Cause: | Apache Logon account password was changed |
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Resolution or Workaround: |
To properly make Network Folders accessible via FileCloud, the FileCloud Web Server(Apache 2.4), fcorchestrator, cron(filecloud cron service), and Document Preview(filecloud docconverter) services must run as accounts with full permissions on Network Folders. Otherwise, there may be problems accessing network shares. Kindly ensure that the account running the FileCloud services has sufficient access to the folder path.
Please follow all the steps included in the following support doc: https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-setup/storage-settings/setting-up-network-folders/lan-based-network-folders/web-server-permissions-for-network-shares |
| Notes: |