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Original Question or Issue: |
We have a problem in uploading new photos in our synchronized folder in FileCloud using FC Sync or through Web Interface. |
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Environment: |
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| Steps to Reproduce: |
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| Error or Log Message: |
2025-03-27 9:54:23.922561 DEBUG: [17430872268551] Critical Section: wait /syncuser/PCE/Product_pictures/PRYM/11283000_PS_A.jpg sessionId 67e5667ad19d63.046207191743087226.855167e5667ad19de7.15837263 |
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Defect or Enhancement Number: |
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| Cause: |
The critical section not cleaned properly |
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Resolution or Workaround: |
Critical section cleanup by support |
| Notes: | https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-maintenance/managing-user-folders-and-files/critical-section-cleanup-tool |