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Original Question or Issue: |
Cannot upload empty folders via the User Portal "Upload folders" button. |
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Environment: |
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| Steps to Reproduce: |
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| Error or Log Message: | |
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Defect or Enhancement Number: |
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| Cause: | The "Upload Folder" button uses an HTML input internally, and HTML inputs don't track folders; they track actual files. That is how browsers handle change events for "file" inputs. When uploading empty folders, this is seen as the user uploading nothing. |
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Resolution or Workaround: |
The current workaround is to drag and drop the empty folders into the User Portal, as this method allows for the upload of empty folders. |
| Notes: |