| Original Question or Issue: | Network Folders are created, and permissions are provisioned in the Admin Portal, but the Network Folders are empty in the User Portal. | 
| Environment: | 
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| Steps to Reproduce: | 
 
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| Error or Log Message: | |
| Defect or Enhancement Number: | |
| Cause: | FileCloud services are not running as a service account. | 
| Resolution or Workaround: | Based on FileCloud's support documentation on creating LAN-based Network Folder it is recommended that FileCloud services will have to run as service accounts with full permission on the physical network paths. | 
| Notes: |