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Generate Logs is empty

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Original Question

or Issue:

Generate Logs feature in Admin Portal outputs an empty download.

Environment:

  • Product - Server
  • Version - All
  • Platform - Windows
Steps to Reproduce:

Disable phpinfo function.

Error or Log Message: CLFC-00004 | Call to undefined function phpinfo().

Defect or

Enhancement Number:

 
Cause:

phpinfo function disabled as security measure.

Resolution or

Workaround:

Please note this is not an issue since you'll be able to download FileCloud log and configuration files from the server.

Notes: 


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