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Reports with custom start value not showing up

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Original Question/Issue: Run reports with custom start value

Environment:

  • Product - On-premise
  • Version - All
  • Platform - All
  • Application - Reports
Steps to Reproduce: Connect to Admin Portal > Reports   and run reports with custom start date value older than X days
Error/Log Message: Records older than X days are not showing up
Defect/Enhancement Number:  
Cause: Auto Archive Audit Database enabled with retention period of X days
Resolution/Workaround: Records older than 7 days have to be pulled from csv files exported in Storage Path For Archived Audit Records
Notes:  Auto Archive Audit Database configuration can be seen from Admin Portal > Settings > Admin

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