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Overlay icons not showing

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Original Question

or Issue:

Overlay icons are not showing when using FileCloud Sync.

Environment:

  • Product - All
  • Version - All 
  • Platform - All
  • Application - FileCloud Sync
Steps to Reproduce:

 

Install FileCloud Sync on a system where Windows OneDrive is already installed.

 

Error or Log Message: FileCloud Sync overlay icons are not showing.

Defect or

Enhancement Number:

 
Cause: Please note Windows file explorer will only use up to 15 icon overlays, furthermore earlier versions of Windows would allow only top 9 or 10.

Resolution or

Workaround:

Uninstall Microsoft OneDrive in order to free up the first 7 windows registry keys. those can be seen in registry path:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers

Notes:   

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