Original Question or Issue: |
It was just attempted to upgrade from Filecloud 23.241.5 to 23.241.6 and running on Multi-tenancy with 16 sites running, and 2 of them fail to load - throwing a HTTP 500 error |
Environment: |
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Steps to Reproduce: |
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Error or Log Message: | |
Defect or Enhancement Number: |
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Cause: | The user is trying to edit excel files with unsupported extension (xls) |
Resolution or Workaround: |
Make sure Apahce has granted permission to the /scratch/logs/<tenantname> folder, otherwise run the below command:
chown -R www-data:www-data /var/www/html/scratch/logs/<tenantname> Rhel: chown -R apache:apache /var/www/html/scratch/logs/<tenantname> |
Notes: |