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Unable to import AD users automatically to FileCloud

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Original Question

or Issue:

Active directory users are not being added in automatically as users when using the "add user" option

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any
  • Application - Add users
Steps to Reproduce:

 

 

 

Error or Log Message:  mapUserToAdUserUser <USER NAME> email not found, skipping

Defect or

Enhancement Number:

 
Cause:  The user within active directory did not have an email address associated with it

Resolution or

Workaround:

 All users who are to be added in through active automatically need an email address assigned within active directory to be added.  This is due to the fact that all accounts within FileCloud need to have an email address
Notes:   Import a user account from AD or LDAP Service - FileCloud Docs - Server

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