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Unable to sign out of FileCloud Desktop on macOS.

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Original Question

or Issue:

 Unable to sign out of FileCloud Desktop on macOS.

Environment:

  • Product - Filecloud Desktop
  • Version - Any
  • Platform - macOS
Steps to Reproduce:

 

 

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause:  

Resolution or

Workaround:

With FileCloud Desktop closed, go to the following folder path and rename the following files:


 '/Users/USERNAME/Library/Group Containers/NY2B63T68P.com.filecloud.macDrive' 

USERNAME will be the user's of the macOS device.

 

Delete the files 'DomainModel.sqlite','DomainModel.sqlite-shm', and 'DomainModel.sqlite-wal'. 

 

Notes:   

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