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Original Question or Issue: |
The user has been approved to access our FileCloud account. However, he is not receiving the email verification message to finalize his account setup. Can your team please assist this user with account verification and access? |
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Environment: |
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| Steps to Reproduce: |
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| Error or Log Message: | |
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Defect or Enhancement Number: |
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| Cause: | |
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Resolution or Workaround: |
From the Admin Portal > Users > Edit User > select the " Email Verified " check box > then save. This way, the admin can activate the account, and the user can log in. |
| Notes: |