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WebUI slowness due to Anti-virus

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Original Question

or Issue:

FileCloud UI is slow after upgrading to latest version

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any
Steps to Reproduce:

 

 

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause: Issue with a particular Anti-virus

Resolution or

Workaround:

Sometimes, severe slowness can be noticed when accessing FileCloud Admin and User portal over a browser if FileCloud Server is installed with Trend Micro Deep Security. Completely disable Trend Micro Deep Security and any related services and check if the slowness is seen again. 

Notes:   

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