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Can't see Preview actions in Audit Export

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Original Question

or Issue:

Can't see Preview user actions after exporting audit entries from FileCloud Admin Portal > Audit > Manage.

Environment:

  • Product - All
  • Version - All
  • Platform - All
  • Application - Audit
Steps to Reproduce:
  • Preview a file on FileCloud User Interface.
  • Connect to Admin Portal > Audit  then click on Manage.
Error or Log Message: The export doesn't contain information on the preview action.

Defect or

Enhancement Number:

 
Cause:

Wrong Filter operation.

Resolution or

Workaround:

In the Audit tab make sure to set Operation Filter: All and User Agent: All before to click on Manage.

Notes:   

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