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Email templates are not being saved from the admin portal.

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Original Question

or Issue:

Email templates are not being saved from the admin portal.

Environment:

  • Product - FC on-premise
  • Version - 23.241.6
  • Platform - Any
Steps to Reproduce:

 

 

Error or Log Message: 2025-03-28 10:10:10.697169 WARNING: [17431710102843] Failed to send Email because body or subject are empty

Defect or

Enhancement Number:

 
Cause: Firewall

Resolution or

Workaround:

If you are using a firewall or antivirus software, disable it and check again.
Notes:   

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