There was a problem loading the comments.

Encryption Key Being Rejected After Upgrade to 23.241

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

Original Question

or Issue:

After upgrading to 23.241 version of FileCloud. I cannot get my storage to the ready state due to the encryption key being rejected. Restoring a snapshot of the server before the upgrade and attempting the same key works just fine. 

Environment:

  • Product - Server
  • Version - 23.241
  • Platform - Windows
  • Application
Steps to Reproduce:

 

 

 

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause: There is a browser cache issue that is causing the key to be rejected.

Resolution or

Workaround:

You can either to open in private/incognito window or clear browser cache
Notes:   

Share via

Related Articles


Self-Hosted Help Desk Software by SupportPal
© FileCloud