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FileCloud Drive Constant Loading

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Original Question

or Issue:

When you open FileCloud Drive in the taskbar it loads all the time.

Environment:

  • Product - FileCloud Drive
  • Version - 23.241
  • Platform - Windows 10
  • Application - Login
Steps to Reproduce:

 

 Try to login to FileCloud Drive from the Taskbar. 

 

Error or Log Message:  


2024-09-09 14:58:18.124 ERROR *** GLOBAL REJECTION HANDLER: Error: Command failed: tasklist /nh /fo csv
ERROR: Invalid class


Defect or

Enhancement Number:

 
Cause:  
It may be related to some restrictions in the tasklist command. When the user tries to start the FileCloud Drive application, the service is not able to run the tasklist command. 

Resolution or

Workaround:

 There is a Microsoft forum post that has the solution to this particular issue.

https://learn.microsoft.com/en-us/answers/questions/203461/tasklist-error-in-windows-10-pro
Notes:   

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