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login to admin portal loading in loop

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Original Question

or Issue:

 Cannot log in to the Admin Portal, and the site loader keeps spinning 

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Environment:

  • Product - FileCloud Server
  • Version -  Any
  • Platform - Any
  • Application - Admin Portal 
Steps to Reproduce:

 

 

 

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause: The user is trying to log in with http or site SSL certificates are not installed

Resolution or

Workaround:

  • Install the SSL certificate and use the https to login

or

  • Disable the secure cookies by setting the below flag to 0 under <FILECLOUDROOT>/config/cloudconfig.php

define("TONIDOCLOUD_SECURE_COOKIE", 0);

 

Notes:  <FILECLOUDROOT> (Windows) <drive>:\xampp\htdocs\, (Linux) /var/www/html

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