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GEOIP country DLP rule not working

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Original Question

or Issue:

Data leak prevention(DLP) rule for country blocking not working

Environment:

  • Product - Any
  • Version - Any
  • Platform - Any
Steps to Reproduce:

 

 

Error or Log Message: Curl Request Failed.  HTTP code: 0. Curl ERR: Failed to connect to geoiplookup.codelathe.com port 443 after 10002 ms: Timeout was reached [Curl Error no 28]

Defect or

Enhancement Number:

 
Cause: Firewall or another upstream device blocking connection to FileClouds GeoIP FQDN

Resolution or

Workaround:

Ensure that nothing is blocking the FQDN geoiplookup.codelathe.com.  Connection is needed to check the IP of a user, with the countries IP database.
Notes:   

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