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Imported incorrect user from Active Directory (AD)

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Original Question

or Issue:

 

We are not able to set up a user with File Cloud. Its pulling wrong profile from AD. When added manually the user can see the folders but nothing in them.

 

Environment:

  • Product - FileCloud Server
  • Version - Any
  • Platform - Any
Steps to Reproduce:

 

 

 

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause:

The user imported was the disabled one with a different email ID but the same AD Account Suffix

Resolution or

Workaround:

Import the user using the Email ID instead of the username:

73a8b2cf1c82010311f2b01ba317e6814866d3b753d288ce550c03da624aff7e901b4983e5fdd35f?t=d20d80e70f8c334267f5521298ad1951

Notes:   

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