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Original Question or Issue: |
We are not able to set up a user with File Cloud. Its pulling wrong profile from AD. When added manually the user can see the folders but nothing in them.
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Environment: |
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| Steps to Reproduce: |
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| Error or Log Message: | |
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Defect or Enhancement Number: |
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| Cause: |
The user imported was the disabled one with a different email ID but the same AD Account Suffix |
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Resolution or Workaround: |
Import the user using the Email ID instead of the username: |
| Notes: |