There was a problem loading the comments.

Invalid or unauthorized path

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

Original Question

or Issue:

The error Invalid or unauthorized path appears in Admin Portal when downloading a folder from Team folders.

Environment:

  • Product - FileCloud On-premise
  • Version - All
  • Platform - All
Steps to Reproduce:

Bad characters present in folder name.

Error or Log Message: Invalid or unauthorized path when dowloading folder.

Defect or

Enhancement Number:

 
Cause:

Characters like underscore, space, tab and dash at the end of folder name may cause download issues.

Resolution or

Workaround:

Rename the folder by removing any bad characters present in folder name.
Notes:   

Share via

Related Articles


Self-Hosted Help Desk Software by SupportPal
© FileCloud