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Original Question or Issue: |
Issue downloading a zip file from FileCloud User Interface |
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Environment: |
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| Steps to Reproduce: |
Open FileCloud UI and download a file. |
| Error or Log Message: | |
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Defect or Enhancement Number: |
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| Cause: |
Network Firewall. |
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Resolution or Workaround: |
Connect via RDP to one of your FileCloud WEB server node then open a FileCloud User Interface using localhost in the URL and download the problematic file: |
| Notes: | If the file is successfully downloaded locally this means the issue is in the network path from the client to the server, typically a firewall. |