Summary:
A login is not possible, although the correct credentials are used.
Question/Issue Description:
The login fails if the User Portal is used instead of the Admin Portal (or vice versa).
Error/Log Message:
Invalid Username or Password. Password is Case Sensitive.
Resolution/Workaround:
Please check in the address bar of your browser whether you are using the correct login page:
FileCloud Admin Portal: https://yourFileCloudDomain.example.com/https://ui/admin2/index.html#/
FileCloud User Portal: https://yourFileCloudDomain.example.com/ui/core/index.html