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Slow uploads to S3 Bucket

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Original Question

or Issue:

Most of the upload speeds are acceptable.  However, when videos are uploaded mp4, mov) the process is much longer.  Referring to the data rate speed.   Are there settings we can set to help in the upload of videos?

Environment:

  • Product - FileCloud Server
  • Version - 23.241.X
  • Platform - Linux
  • Application - 
Steps to Reproduce:

Upload a large file on a network share using S3

Upload a large file using managed storage using S3

Error or Log Message:  

Defect or

Enhancement Number:

 
Cause:  

Resolution or

Workaround:

 Enable Optimized Upload under Settings > Settings > Storage > My Files

Set Max chunks uploaded in parallel to 4

Set Number of minutes pre-signed URL is valid (minutes) to 120

You must also change the CORS policy on your S3 bucket:

Change CORS Policy

Notes:   

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