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Unable to set Server URL in the Admin Portal

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Summary:

 

Unable to set Server URL due to URL cannot be resolved on the Filecloud server, or the SSL certificate verification fails.

 

Question/Issue Description:

 

  "When I enter the https://... server URL into the Admin Settings, when I click "Check URL" it tells me "Server URL is invalid."

 

Environment Details:

  • Product - Filecloud Server
  • Version - 22.x or 23.x
  • Platform - Any

Error/Log Message:

 

"Server URL is invalid."

 

7aea31113a10584f5ab425ab0c69ca4e75e89718ce69905a92d4366cad80951b649bc45d39d875cd?t=4f0333832e4389781c583d3b975891f9           

 

Steps to Reproduce:

 

Resolution/Workaround:

 

1. Download zip file from the below URL and unzip
    https://zerg.codelathe.com/url/ncnznbuuqbnth26p

2. Create a new folder named "misc" under /var/www/html/resources/tools

3. Place the unzipped file settingutil.php under /var/www/html/resources/tools/misc

4. Run the below commands to set the Server URL.

    cd /var/www/html/resources/tools/misc
    php settingutil.php --set=TONIDOCLOUD_SERVER_URL --value="https://yourserverurl.tld"
 
Note: Replace https://yourserverurl.tld above with your valid URL.
 
5. Now please check the admin portal and see if the URL is set.

 

Notes:

If you're running FileCloud multi-tenant deployment, please add the option -h to the command to target a specific tenant:

php settingutil.php --set=TONIDOCLOUD_SERVER_URL --value="https://yourserverurl.tld" -h "tenant site URL"

 

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