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 Original Question or Issue:  | 
Unable to use FileCloud Update tool, error keeps coming up | 
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 Environment:  | 
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| Steps to Reproduce: | 
 
 
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| Error or Log Message: | 
 Exception Renaming: File access error: sharing violation D:\xampp make sure folder is not in use by running applications  | 
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 Defect or Enhancement Number:  | 
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| Cause: | 
 A process is running in the background  | 
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 Resolution or Workaround:  | 
 Use the Windows Resource Monitor to end the processes that are blocking the move: 
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| Notes: | Troubleshooting the Upgrade Tool - FileCloud Docs - Server |