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Xampp folder showing a running process when using update tool

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Original Question

or Issue:

Unable to use FileCloud Update tool, error keeps coming up

Environment:

  • Product - FileCloud Server
  • Version - 23.241.X
  • Platform - Windows
Steps to Reproduce:

 

 

Error or Log Message:

Exception Renaming: File access error: sharing violation D:\xampp make sure folder is not in use by running applications

Defect or

Enhancement Number:

 
Cause:

A process is running in the background

Resolution or

Workaround:

Use the Windows Resource Monitor to end the processes that are blocking the move:

  1. Start the Resource Monitor by clicking Win-R, and then entering resmon.
  2. Click the CPU tab.
  3. Search for xampp in Associated Handles.
  4. Right-click on each xampp process and choose End Process.
    Resource+Monitor+for+xampp.png
  5. Click Start in the Update Tool interface again.
Notes:  Troubleshooting the Upgrade Tool - FileCloud Docs - Server

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