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2FA not showing up for FileCloud External users

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Original Question/Issue: External users can't login using 2FA 

Environment:

  • Product - All 
  • Version - 20.2 and above
  • Platform - All
  • Application -  Two Factor Authentication
Steps to Reproduce: Enable Two Factor Authentication from policy.
Error/Log Message: External users not receiving 2FA popup when they sign in
Defect/Enhancement Number:  
Cause: Available by license beginning in FileCloud version 20.2 for Enterprise Advanced customers.
Resolution/Workaround:  
Notes:   

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