| Original Question/Issue: |
External users can't log in using 2FA |
|
Environment: |
|
| Steps to Reproduce: |
Enable Two Factor Authentication from policy
|
| Error/Log Message: | External users do not receive a 2FA popup when they sign in |
| Defect/Enhancement Number: | |
| Cause: |
Available by license beginning in FileCloud version 20.2 for Enterprise Advanced customers. You can find more details on different user types: |
| Resolution/Workaround: |
Need to use full or guest users or can check for upgrading to the higher level plans https://www.filecloud.com/pricing |
| Notes: |