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Original Question or Issue: |
External users can't log in using 2FA |
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Environment: |
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| Steps to Reproduce: |
Enable Two Factor Authentication from the policy. |
| Error or Log Message: | |
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Defect or Enhancement Number: |
External users do not receive a 2FA pop-up when they sign in |
| Cause: | |
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Resolution or Workaround: |
Available by license beginning in FileCloud version 20.2 for Enterprise Advanced customers. You can find more details on different user types: Need to use full or guest users or can check for upgrading to the higher level plans https://www.filecloud.com/pricing |
| Notes: |