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2FA not working for External users

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Original Question

or Issue:

2FA not working for External users

Environment:

  • Product - FileCloud server
  • Version - Any
  • Platform - Any
Steps to Reproduce:

 

 

Error or Log Message:  2025-04-25 14:01:56.608303 DEBUG: [17455789154104] 2FA flow for external users is not allowed by the license

Defect or

Enhancement Number:

 
Cause:  

Resolution or

Workaround:

 Two-factor authentication (2FA) for external users is only available through a license for Enterprise Advanced customers.
Notes:  https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-setup/user-settings/create-filecloud-users/user-access-levels-and-user-types

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