ADMIN 2FA reset

Original Question

or Issue:

Environment:

• Product - FileCloud Server
• Version - Any
• Platform - On-Prem 

After enabling the 2FA for the admin, the 2FA code is not being received. 

Defect or

Enhancement Number:

Resolution or

Workaround:

Reset the admin password from the FileCloud control panel or from the command prompt. 

1. From command line enter:
   
   For Windows:

    

   cd c:\xampp\htdocs\resources\backup PATH=%PATH%;C:\xampp\php

   For Linux:

    

   cd /var/www/html/resources/backup/

2. Then, for both Windows and Linux:

   • To reset the Admin password to password, enter:

      

     php resetadminpw.php

   • Beginning in FileCloud 20.2, you can reset the Admin password to a custom value. To reset the admin password to he!@#%$%^)*el$AAo, enter:

     php resetadminpw.php -p "he!@#%$%^)*el$AAo"

      

     For more details: 

     Resetting Admin Password - FileCloud Docs - Server