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Enable Forgot Password from User Portal Login page

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Enable Forgot Password option from the User Portal Login Page.


Question/Issue Description:


  How can I enable 'Forgot Password' for my users?


Environment Details:

  • Product - Filecloud Server
  • Version - 22.x or 23.x
  • Platform - 
  • Application - 

Error/Log Message:


Steps to Reproduce:




 1. Open a browser and log in to the Admin Portal.

   2. From the left navigation pane, click Customization

   3. Select the General  tab, and then the Login sub-tab.



Note: If you are an AD or LDAP user, the Forgot Password option is not functional for you. If you have forgotten your password, please contact your administrator.


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