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Enable Forgot Password from User Portal Login page

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Summary:

 

Enable Forgot Password option from the User Portal Login Page.

 

Question/Issue Description:

 

  How can I enable 'Forgot Password' for my users?

 

Environment Details:

  • Product - Filecloud Server
  • Version - 22.x or 23.x
  • Platform - 
  • Application - 

Error/Log Message:

 

Steps to Reproduce:

 

Resolution/Workaround:

 

 1. Open a browser and log in to the Admin Portal.

   2. From the left navigation pane, click Customization

   3. Select the General  tab, and then the Login sub-tab.

         44eeac096c7a8dd5a79bf32b2ad9717819145a2a7f723cac5768f32425b0538859e253f2c3e0f47e?t=9689ac73d253f45d50dd85be2a3f1492

 

Note: If you are an AD or LDAP user, the Forgot Password option is not functional for you. If you have forgotten your password, please contact your administrator.

 


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