Unable to Login to user portal (SSO) - redirects to the login page

Original Question

or Issue:

Environment:

• Product - FC server
• Version - Any
• Platform - Any

Defect or

Enhancement Number:

Resolution or

Workaround:

If Filecloud server was restarted or restarted memcache services, storage becomes inactive and encryption becomes inactive as well.
Use your password or recovery key to re-activate storage and encryption.

• From the Manage Storage Encryption dialog box, either enter your encryption password or click Choose File and select your recovery key.
• Then click Activate to activate storage and encryption.