EVERYONE group is not visible/missing from the list of group when adding group to a share

• Summary:

   

  The EVERYONE group is generated and includes all licensed users in your FileCloud Server, including the Full and Guest access user accounts. An admin user can restrict users' ability to add the EVERYONE group to a share through Group Policies.

• Question/Issue Description:

A user or admin user cannot add the EVERYONE group to a share because it is missing from the list of groups on your FileCloud Server. This could happen if a Group or Team Folder policy has been configured to restrict users from adding the EVERYONE group to a private share. 

Environment Details:

• Product - Any
• Version - Any 
• Platform - Any

Error/Log Message: 

No error message

Steps to Reproduce:

NA

Resolution/Workaround:

1. 1. Identify the group policy that is effective for the user. Go to Users and search for the affected user. 
   2. Click on the gear icon to view the user's effective policy. Though you can edit the group policy from this screen, you should check first which users/groups will be affected by the change.
   3. Take note of the policy identified above.
   4. Go to Settings >> Policies and edit the policy identified above. In some cases, if this behavior affects the admin user's ability to add the EVERYONE group to a Team Folder share, the Team Folder Policy will need to be modified.
   5. In the Policy Settings, go to the User Policy tab and locate the Disable everyone group sharing setting.
   6. Set the value NO and Save the changes.

Notes:

NA

Support docs for reference:

https://www.filecloud.com/supportdocs/fcdoc/latest/server/filecloud-administrator-guide/filecloud-site-setup/share-settings/configure-sharing-defaults