Original Question or Issue: |
Some AD users are not able to log in |
Environment: |
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Steps to Reproduce: |
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Error or Log Message: | AD User `user@filecloudlabs.com` with attribute userPrincipalName has not been found. |
Defect or Enhancement Number: |
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Cause: | Active Directory has users from multiple suffixes |
Resolution or Workaround: |
In FileCloud AD settings, switch to AD Prefix instead of AD Suffix. Refer to this documentation for more details.
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Notes: |